Privacy policy

This policy applies to registered FXMonit users, marketing site visitors, viewers of public share links (to the extent account owners choose to expose data), and anyone who contacts us via forms or email.

By using the Service, you acknowledge this policy. If you do not agree, please stop using the Service.

The data controller for the Service is the operator of the FXMonit brand (“we”, “us”). Privacy requests: support@fxmonit.com (or the Contact page on our website).

Account data: sign-in email, display name, hashed password, language/timezone preferences, login activity, and portal settings.

Monitoring data: MetaTrader terminal metadata (login, server, MT4/MT5), balance, equity, margin, open positions, synced deal/position history, connection status, and sync metadata — to power dashboards, alerts, analytics, and share links you configure.

Technical & contact data: IP address, user-agent, session/auth cookies, server logs; contact form content (name, email, subject, message) and support correspondence.

FXMonit monitoring software is designed to be read-only on the MT terminal where you install it. We do not request, store, or process your broker/MT login passwords in our cloud. We do not place or close trades on your behalf — including from the portal.

We use data to: provide and operate the Service; authenticate users; sync and display monitoring metrics; show dashboard alerts; create share links at your request; process billing/quotas (when enabled); respond to support; prevent abuse, spam, and fraud; and improve stability and security.

We do not sell your personal data. We do not use trading data to provide investment advice or buy/sell signals.

We may share data with infrastructure providers (cloud hosting, databases, email such as Zoho SMTP, payment processors when deployed) only as needed to run the Service, under data-processing terms or equivalent safeguards.

We may disclose information when reasonably necessary to protect user rights and service safety, or if the service is transferred to another party (with reasonable notice when feasible).

When you create a share link, configured account data (e.g. KPIs, history, positions) may be viewed by anyone with the link — including without an FXMonit account. You are responsible for managing, revoking links and ensuring sharing aligns with broker rules and commitments to third parties.

We do not control how recipients copy, store, or redistribute content they can view.

We retain account and monitoring data while your account is active and as needed to provide the Service. Deal history may be kept per your sync settings until you delete the account, disconnect, or request deletion (unless we must retain it longer for security or dispute resolution).

Technical logs and support emails may be kept for a reasonable period for security and dispute resolution.

We apply appropriate technical and organizational measures (HTTPS, access controls, environment separation, etc.). No system is perfectly secure — you should also protect MT/VPS devices, API keys, and portal credentials.

You may request access, correction, or deletion of personal data via support@fxmonit.com; we may verify identity before acting.

You may stop syncing by removing monitoring software and contact support to close your account. Some data may persist briefly in backups or during reasonable processing time.

We use cookies/browser storage needed for sign-in, sessions, language, and theme. We do not use third-party advertising cookies on the marketing site at the time of this update.

Data may be processed on cloud servers in various geographic locations. When transferring data, we apply appropriate safeguards.

The Service is not directed at anyone under 18. We do not knowingly collect children's data.

We may update this policy. New versions will be posted on this page with an updated date. Continued use after changes take effect means you accept the revised policy.

Privacy questions: support@fxmonit.com or the Contact page on fxmonit.com.